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Service

Emergency Fuel Delivery When You Run Out on the Road

Ran out of fuel mid-journey? We deliver enough fuel to get you to the nearest fuel station safely.

Target Dispatch Time 29 Minutes* · Average Response Time 25–45 Minutes.

What's included

  • Up to 5 litres of petrol or diesel delivered to your location
  • Delivery subject to local government regulations on loose fuel sale
  • Safe handling and transfer by trained partners

Charges & conditions

  • Fuel supplied at actual local market cost
  • CNG, LPG and high-octane fuels are excluded
  • Electric vehicle main-battery discharge: if the main battery of an electric car is fully down, on-road charging cannot be provided.
  • Standard RSA covers emergency roadside situations such as breakdowns, battery issues, flat tyres, towing, fuel assistance, and similar emergency support. AC repair, dents, scratches, bodywork, horn repair, and other workshop-level repairs are not covered under RSA.
  • Our roadside assistance services are available 24x7, 365 days a year. However, services may not be available where government restrictions prevent RSA vehicle movement, including situations such as Republic Day (26 January), Independence Day (15 August), lockdowns, pandemics (such as COVID-19), strikes, curfews, natural disasters, or any other government-imposed restrictions.

*Response and dispatch times may vary depending on location, traffic, weather, service availability and road conditions.

Important: On expressways and highway stretches where government rules do not permit entry to assistance vehicles (no authorised cut, U-turn or access point), our service cannot reach you. In such locations please call the official government highway helpline (1033) for support.

Hill & snowbound areas: service is available in Jammu & Kashmir, Manali (Himachal Pradesh) and Uttarakhand only up to motorable road points; Ladakh and upper/high-altitude hill stretches are not covered. During snowfall — in any city or hill location — assistance cannot be provided until road conditions clear. No claim, refund or compensation arises for service not rendered in such conditions.

Frequently asked questions

How much fuel do you deliver?

Up to 5 litres at actual local market cost, subject to local regulations.

Can you charge my electric car on the road?

Electric vehicle main-battery discharge: if the main battery of an electric car is fully down, on-road charging cannot be provided.

What if my vehicle has been in an accident?

If the vehicle has been involved in an accident and is not in a drivable condition, roadside assistance service will not be provided. The customer must contact their motor insurance company or insurer's claim assistance provider to initiate the insurance claim process and arrange recovery as per the insurance policy terms.