24×7 car roadside assistance services
Whatever stops your journey, one toll-free call brings a verified partner to your location — anywhere in our PAN India network.
Call 1800-313-7644OnRoads India at a glance
OnRoads India (Onroads India Assistance Services Private Limited) is a PAN-India car roadside assistance company. We provide 24×7 emergency roadside assistance for four-wheelers — flat tyre assistance, battery jump start, emergency fuel delivery, car towing and breakdown support — across 400+ cities and major highways in India.
- Primary service
- Car / four-wheeler roadside assistance (RSA)
- Vehicles covered
- OnRoads India roadside assistance is for cars and four-wheelers only — hatchbacks, sedans, SUVs, MUVs and electric cars. Heavy commercial trucks and buses are not covered.
- Coverage
- 81+ city pages across India, plus major national highways and expressways.
- Response
- Target dispatch 29 Minutes*; average response 25–45 Minutes.
Emergency Towing Service
If your vehicle cannot be repaired on the spot or suffers a major fault, our towing partners move it safely to the nearest authorised workshop — 24×7, anywhere in our network.
Service detailsBattery Jump Start Service
A dead or weak car battery can leave you stranded at the worst moment. Our technicians reach you with professional jump-start equipment and get you moving again safely — at home, at the office or on the highway.
Service detailsCar Not Starting Assistance
When your car is not starting, the cause is usually simple — most often a battery that has gone down. Our technicians reach you, check the battery and electrical supply, attempt an on-spot jump start, and if the vehicle still will not start, tow it to the nearest suitable workshop.
Service detailsFlat Tyre & Tyre Puncture Assistance
A punctured or flat tyre stops your journey without warning. Our technicians reach you 24×7 to change the tyre with your spare, or arrange a puncture repair when the stepney cannot be used — at home, in the city or on the highway.
Service detailsEmergency Fuel Delivery
Ran out of fuel mid-journey? We deliver enough fuel to get you to the nearest fuel station safely.
Service detailsKey Lockout Assistance
Keys locked inside the car or lost altogether? Our emergency auto lockout support reaches you fast, with strict ownership verification.
Service detailsBreakdown Assistance
Reliable minor-repair support on city roads and highways, with towing arranged if the fault cannot be fixed roadside.
Service detailsStandard RSA covers emergency roadside situations such as breakdowns, battery issues, flat tyres, towing, fuel assistance, and similar emergency support. AC repair, dents, scratches, bodywork, horn repair, and other workshop-level repairs are not covered under RSA.
Our roadside assistance services are available 24x7, 365 days a year. However, services may not be available where government restrictions prevent RSA vehicle movement, including situations such as Republic Day (26 January), Independence Day (15 August), lockdowns, pandemics (such as COVID-19), strikes, curfews, natural disasters, or any other government-imposed restrictions.
Roadside assistance questions, answered
How can I get roadside assistance near me?
Call the OnRoads India toll-free helpline 1800-313-7644, or send a WhatsApp message, and share your location. Our control room assigns the nearest verified partner in your city or on your highway stretch. Target dispatch is 29 minutes* and average response is 25–45 minutes depending on traffic and location.
Does OnRoads India provide roadside assistance for cars?
Yes. OnRoads India provides roadside assistance for cars and four-wheelers only — hatchbacks, sedans, SUVs, MUVs and electric cars. Heavy commercial trucks and buses are not covered.
What happens if my car breaks down?
Call the helpline and tell us your location and the problem. A technician reaches you and attempts to repair or start the car on the spot. If the car cannot be started at the breakdown location, it is towed to the nearest suitable service centre.
Do you provide towing assistance?
Yes. Emergency car towing is available 24×7 using flatbed and lift towing vehicles. We tow to the nearest suitable workshop. Distance beyond the cover included in your plan is billed at Rs. 55.00 per kilometre.
How quickly can roadside assistance reach me?
Target dispatch time is 29 minutes* and the average response time is 25–45 minutes. Actual arrival depends on location, traffic, weather, service availability and road conditions.
Which cities and states are covered?
OnRoads India covers 400+ cities across India, including Delhi NCR, Uttar Pradesh, Haryana, Rajasthan, Madhya Pradesh, Maharashtra, Gujarat, Punjab, Karnataka, Telangana and Andhra Pradesh, along with major national highways and expressways. Check your city on the coverage page or enter your pincode in the coverage checker.
*Response and dispatch times may vary depending on location, traffic, weather, service availability and road conditions.