Emergency Roadside Assistance & Breakdown Help Near You
Reliable minor-repair support on city roads and highways, with towing arranged if the fault cannot be fixed roadside.
Target Dispatch Time 29 Minutes* · Average Response Time 25–45 Minutes.
What's included
- If the vehicle can be repaired or started at the breakdown location, our technician will attempt to repair or start it on-site. If it cannot be started, we will tow the vehicle to the nearest suitable service center.
- Diagnosis of common mechanical and electrical faults
- 24×7 control room coordination and status updates
Charges & conditions
- Spare parts and consumables at actual cost
- Towing beyond plan cover at Rs. 55.00 per kilometre
- Standard RSA covers emergency roadside situations such as breakdowns, battery issues, flat tyres, towing, fuel assistance, and similar emergency support. AC repair, dents, scratches, bodywork, horn repair, and other workshop-level repairs are not covered under RSA.
- Our roadside assistance services are available 24x7, 365 days a year. However, services may not be available where government restrictions prevent RSA vehicle movement, including situations such as Republic Day (26 January), Independence Day (15 August), lockdowns, pandemics (such as COVID-19), strikes, curfews, natural disasters, or any other government-imposed restrictions.
*Response and dispatch times may vary depending on location, traffic, weather, service availability and road conditions.
Important: On expressways and highway stretches where government rules do not permit entry to assistance vehicles (no authorised cut, U-turn or access point), our service cannot reach you. In such locations please call the official government highway helpline (1033) for support.
Hill & snowbound areas: service is available in Jammu & Kashmir, Manali (Himachal Pradesh) and Uttarakhand only up to motorable road points; Ladakh and upper/high-altitude hill stretches are not covered. During snowfall — in any city or hill location — assistance cannot be provided until road conditions clear. No claim, refund or compensation arises for service not rendered in such conditions.
Frequently asked questions
What counts as a minor repair?
Fuses, loose connections, belts, coolant top-ups and similar quick roadside fixes.
What is not covered under RSA?
Standard RSA covers emergency roadside situations such as breakdowns, battery issues, flat tyres, towing, fuel assistance, and similar emergency support. AC repair, dents, scratches, bodywork, horn repair, and other workshop-level repairs are not covered under RSA.
Is service available on highways and expressways?
Yes, we provide roadside assistance services on highways and expressways wherever RSA vehicle access is permitted. Service availability depends on local regulations and government restrictions. If RSA vehicles are not allowed in a particular area, highway, expressway, or restricted zone, service may not be available there.
How fast do you reach?
Target dispatch is 29* minutes, with an average response of 25–45 minutes depending on traffic and location.
What if my vehicle has been in an accident?
If the vehicle has been involved in an accident and is not in a drivable condition, roadside assistance service will not be provided. The customer must contact their motor insurance company or insurer's claim assistance provider to initiate the insurance claim process and arrange recovery as per the insurance policy terms.