Additional charges & service standards
- Towing beyond included cover
- Rs. 55.00 per km
- Two or more deflated tyres / unusable stepney
- Rs. 99.00 extra
- Service Without Active Membership
- Rs. 799.00 (non-refundable)
- Target turnaround time (TAT)
- 29* Minutes
Your membership includes the number of free roadside assistance services specified in your selected plan. After the included free service limit is exhausted, additional roadside assistance requests can still be provided, but they will be chargeable according to the applicable service charges.
Standard RSA covers emergency roadside situations such as breakdowns, battery issues, flat tyres, towing, fuel assistance, and similar emergency support. AC repair, dents, scratches, bodywork, horn repair, and other workshop-level repairs are not covered under RSA.
Our roadside assistance services are available 24x7, 365 days a year. However, services may not be available where government restrictions prevent RSA vehicle movement, including situations such as Republic Day (26 January), Independence Day (15 August), lockdowns, pandemics (such as COVID-19), strikes, curfews, natural disasters, or any other government-imposed restrictions.
Important: On expressways and highway stretches where government rules do not permit entry to assistance vehicles (no authorised cut, U-turn or access point), our service cannot reach you. In such locations please call the official government highway helpline (1033) for support.
Hill & snowbound areas: service is available in Jammu & Kashmir, Manali (Himachal Pradesh) and Uttarakhand only up to motorable road points; Ladakh and upper/high-altitude hill stretches are not covered. During snowfall — in any city or hill location — assistance cannot be provided until road conditions clear. No claim, refund or compensation arises for service not rendered in such conditions.